Privacy Policy

Last updated: April 8, 2026

1. Introduction

Outfttr LLC ("we", "us", "our") operates Outfttr (outfttr.com). This Privacy Policy explains how we collect, use, and protect information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and business name. We use this to provide the Service and communicate with you.

Business Data

You enter guest information, reservations, charges, and other business data into the Service. This data belongs to you and is processed solely to provide the Service.

Phone Numbers

We collect phone numbers when provided during account registration, guest profile creation, or booking forms. Phone numbers may be used to send transactional SMS messages such as booking confirmations, payment receipts, reservation reminders, and account notifications. We do not send marketing or promotional text messages. You can opt out of SMS at any time by replying STOP to any message.

Usage Data

We automatically collect basic usage data such as pages visited, feature usage, and error logs. This helps us improve the Service.

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers. Stripe's privacy policy governs the handling of payment data.

3. How We Use Information

  • To provide, maintain, and improve the Service
  • To process your subscription and payments
  • To send transactional emails and SMS messages (confirmations, invoices, reminders)
  • To respond to support requests
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

We do not sell your personal information. We do not use your business data for advertising or share it with third parties for their marketing purposes.

4. Data Sharing

We share information only in these circumstances:

  • Service providers: We use Supabase (database), Vercel (hosting), Stripe (payments), Resend (email), and Twilio (SMS) to operate the Service. These providers process data on our behalf under appropriate agreements.
  • Legal requirements: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, role-based access controls, and audit logging. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. After account cancellation, we retain data for 90 days before permanent deletion. You may request earlier deletion by contacting us.

Audit logs and anonymized usage data may be retained longer for security and analytics purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, contact us at privacy@outfttr.com.

8. Cookies

We use essential cookies for authentication and session management. These are necessary for the Service to function and cannot be disabled. We do not use advertising or tracking cookies.

9. SMS / Text Messaging

By providing your phone number and agreeing to these terms, you consent to receive transactional SMS messages from Outfttr related to your account activity, including booking confirmations, payment receipts, reservation reminders, and account notifications. Message frequency varies based on your activity. Message and data rates may apply.

We do not send marketing or promotional text messages. SMS is used solely for transactional, service-related communications.

To opt out, reply STOP to any message. To get help, reply HELP or contact us at support@outfttr.com or call (833) 202-0404. After opting out, you will receive one confirmation message and no further texts unless you re-subscribe by texting START.

10. Children's Privacy

The Service is not directed at children under 16. We do not knowingly collect information from children. If we learn we have collected data from a child under 16, we will delete it promptly.

11. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice in the Service. The "Last updated" date at the top indicates when this policy was last revised.

13. Contact

Questions about this Privacy Policy? Contact us at privacy@outfttr.com.

Outfttr LLC
Aitkin, MN 56431
United States